ABK Flood Fire Restoration Services – Penticton, Kamloops, Kelowna

Insurance
Industry Professionals Information

Professional, Reliable, Certified

ABK is trusted by the leading insurance companies in the Okanagan & Thompson Valleys.

Consistently the #1 choice for numerous insurance companies in the BC interior because they trust in our highest service standards in the industry and commitment to the fastest 24/7 emergency response, the newest technology application and overall service excellence for your valued clients.

ABK Service Standards

  1. Deployment of Emergency Response Team in <60 minutes from initial phone call.
  2. Upload of claim file in <24 hours from initial phone call.
  3. Claim files closed in <24 hours of customer approval of project completion.

As an IICRC certified property restoration company, ABK has 25 years experience working with the claims process. Rest assured, we know how to get the job done effectively and efficiently, while staying focused on the customer’s complete satisfaction.

ABK Advantages

Quality and expedient restoration work requires the right team using the right systems and support in place. We are proud to offer industry-leading advantages to insurance businesses to ensure the highest quality work is completed in the shortest time.

Experienced & Certified
  • Expert proficiency of Xactimate ensures precise estimates
  • Full integration of XactAnalysis SP ensures project efficiency
  • Years of experience and hundreds of jobs completed on Preferred Vendor Lists
  • Trusted service provider for Crawford’s Contractor Connection network
  • All staff (field and office) are IICRC trained & certified
  • Highest Net Promoter Score® Documented in the Industry
Fast & Efficient
  • State-of-the-Science mitigation technology
  • ABK’s proprietary QuickDry System™
  • Refrigerant and desiccant dehumidification
  • Remote monitoring equipment
  • Full contents cleaning facility
  • Moisture readings and mapping
  • Photos and job diary documentation
  • Centralized billing
  • Customer satisfaction sign-off captured in real-time
  • Continuing education courses for industry professionals increases efficiencies in the ever-changing claims process

The ABK Team

  • 25 years of exceeding customer expectations
  • Fully IICRC-certified staff and company
  • Background checks performed on all associates
  • Uniformed and professional image
  • Owners are involved in all aspects of the business to ensure quality service
  • Strongest headquarter management team in the industry
  • Leaders in continuing industry education