The whole team were FANTASTIC! Put my mind at ease with the process of restoring my home after a flood. I highly recommend Jeff and his hardworking staff at ABK Restoration Company.
Major damage to my townhouse at Apex Resort (chimney torn off) due to snow and ice slide. ABK was on site almost immediately to seal up the breach in the wall. After discovering all the chimneys were compromised by the heavy snowfall, ABK were hired to manage the project to repair them all. James D was the project manager and did a great job. Always available by phone and attended the site whenever a concern arose. Due to logistical and weather issues working on roofs at a ski resort, the project took longer than expected and throughout the project, constant communication ensured confidence the project was being managed professionally. Special thanks to Nicki as well for her help with this project. If you’re ever unlucky enough to need a restoration company, I highly recommend ABK.
We had a flood in our basement on a Friday and ABK came to the rescue within 2 hours of my wife calling for help. They were great to work with and Rob was fantastic the whole way through,very professional and knowledgeable.
I have selected ABK all three times I needed emergency flood restoration help. The first two times were for my elderly parent’s home both water flood calls, one a broken pipe under the crawl space and the next one a year later a hot water tank break.
I used the yellow pages to contact a restoration company, the first company I called was unable to respond in a timely manner and then I called ABK Restoration. I was so pleased they responded within 20 minutes to attend to the issue. The two people began immediately taking away all the soaked insulation. They dealt very professionally with my elderly parent, which I appreciated greatly because she was deaf and also very anxious about the situation.
I was so impressed with their service there was no hesitation to call them a year later with the hot water tank break.
More recently while house sitting for a neighbour over the winter her basement flooded due to freezing temperatures. I contacted my snowbird neighbour in Arizona and she contacted ABK on my recommendation. She dealt with them long distance over the course of the entire project of repairing and was extremely pleased with her experience from start to finish.
We have had a series of claims. ABK staff has provided us with a friendly professional approach, flexible schedule for repairs, knowledge and understanding about our needs. We feel like they really listened. Questions/concerns were handled quickly and to our extreme satisfaction. They worked with us, our adjuster, and the third and fourth parties to sort out our complex situation. It’s been a great experience.
Service was very efficient and professional. Bev, was especially lovely to deal with, very bright positive attitude and I’ll miss getting her phone calls.
Owner very helpful caring for clients THANKS